Hey There!
We noticed that you are from the Philippines.
To get access to exclusive products and the best possible shopping experience, we recommend using our Philippine Store instead.
If you have already completed your payment, kindly contact us within 24 hours after you place your order at we@thecollective.ph. For those who have not been paid yet, contact us within 3 days. Our fulfillment team moves quickly, but we will do our best to process your request before your order is shipped.
All unpaid orders are automatically cancelled after 7 days.
Unfortunately, we are unable to retrieve your previous basket. The best solution is to place a new order through our website. For any questions or concerns, feel free to send us a message at we@thecollective.ph
Sharing the gift of self-care is something we can get behind.
To send your order as a gift, write your message in the ‘note’ area during checkout. Include the receiver’s delivery details (name, address, and contact number).
For multiple gifts, kindly take note that shipping fees differ for every delivery address. If you need assistance, please reach out to we@thecollective.ph where personal shopping services are available.